Step 8 - Procurement
Historically, it was always the designers responsibility to co-ordinate, organise and get the product to site at the right time. This can be pretty stressful and time consuming especially if there are delays or something becomes broken. The skills to organise this part of the design project is really what you are paying for. It is normal for most designers to purchase product for your design project.
Your interior designer needs to be highly organised and run a very tight ship juggling many aspects of the project to pull it together successfully.
It is normal for the designer to charge a client full retail, the designer would receive a trade discount which would, in most cases, cover their time to place orders and organise the FFE (Fixtures, Furniture and Equipment) and delivery to site. They might also charge full retail plus a further % on top, depending on the level of service offered. You should receive a schedule of deliveries as well as any delays that might occur.
Different ways to price product purchasing:
1. Full retail and no discount
2. Full retail plus a further % on top
3. Trade price plus a % on top for processing and organising
Most designers don't charge enough for the procurement service, and in quite a lot of cases, would prefer not to get involved in purchasing but specify only, the responsibility is then on the client to procure.
As a design practise we charge our clients trade pricing but with a 40% mark up on top to cover our time and liability for all product. This maintains our policy of transparency that we like to adhere to as a business.
It is of course up to the client and their designer to agree a fee level they both feel comfortable with.
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